The staff were friendly and helpful. And helped me navigate my way through an unfamiliar airport to my destination. Will definitely use Rugged Rental again!
I\'ve rented from Empress on Sint Maarten several times. The staff is extraordinary, the cars are always very good value, and not a single time have I encountered a problem with the car or the staff. When I go to the island i only rent from Empress.
Really bad experience, address for pick up not clear, when arriving the person attending was not very friendly. They charge 15$ a day for the sunpass plus whatever you spend!, even if you don\'t use it is abusive. And each insurance option was very expensive and not clear when making the reservation. Luckily I was with family and I was able to book elsewere (Turo app), it is quite far from the airport so is not a good option for turist. I don\'t recomend this company to rent a car.
The whole communication and rental process went very smoothly. Questions were always answered quickly, the instructions for van pick-up and drop-off were clear and understandable, and we will definitely recommend Florida Van Rental to friends!
Pick up and drop off was extremely smooth. The price for the car was great. However, this car needs to be retired. It’s missing a hubcap, it’s dented, and it smells like a lot of weed has been smoked in that car and there’s so much air freshener that it is overwhelming.
Renting a car from Stop N Go is SO much easier than the big guys! No waiting. Rental process checkin and checkout very quick. Brad & Ben were very friendly, taking us to and from the airport. Our car choice was upgraded. Car in great condition, very clean. I will always rent from them in the future when coming to OC! Thanks Ben & Brad!
Renting from Florida Van Rentals was the easiest rental process I have ever experienced! They were so helpful with questions during the rental process. Pick up/drop off was effortless! Once we arrived in Orlando, I texted for shuttle pickup, only took 20 minutes to arrive. It was a 7-minute ride to parking lot where the van was located. All paperwork was signed in advance so there was no waiting in line, just got in van and away we went. Return was just as smooth. WILL USE AGAIN!
This was a second time we rented from Andy\'s and were pleasantly surprised with a 10% discount for returning customers. Service is suburb as always, staff is very professional and friendly. We will definitely be coming back and refer our friends.
We have always been satisfied with the cars we rent from Andy s Fox however this time the 8 passenger van needed mechanical repair and new seat coverings sonde they were very worn and dirty despite what appeared to be attempts to clean seats and if not for my husband d driving who has mechanical experience driving the van may have run off the road . We did report it when returning and I have confidence that they will take it off the road . The second van was brand new
Needs more organization with the vehicles to rent. A lot of the cars are not available or have mechanical problems. They should have an inventory of the available cars and not make people wait or show different cars are not available to rent
My experience was great! Everything I expected . The vehicle was clean , big and spacious. The staff was well mannered and friendly. Will definitely rent again for another occasion.
Your company is a joke. Upon arrival, I was told there was going to be a three hour delay. After communicating with customer service a couple times, I eventually stopped getting responses. I was never given information on how to pick up my car, thus never received one. I called and texted multiple times. I reported you to my bank and plan to leave reviews everywhere possible. This was the worst car rental experience I’ve ever had in my life.
There was absolutely no customer service. Couldn’t find the rental car agency so called them. They never called back so we were never able to pick up our car. Had to end up taking an Uber. Received a harassing email saying they were going to take action for breach of contract. Absolutely worst car rental experience I have ever had. I will report this to my credit card company and BBB.
Although the cars are older, the price was always worth it, so I didn\'t care. However, on my last two trips, the prices have been very close to what I would pay at Hertz or Avis. It\'s getting to the point where it\'s not a \"deal\" any longer. I may decide to go with one of the big names next year - even if they\'re $50 more, I would get a nicer car. Andy\'s deals just aren\'t as good as they used to be, which is disappointing.
I love Rugged Rental! I have rented through them twice and both times the car was exactly what was expected. Friendly staff. The pick up and drop off is seamless.
i dont get a CAR! your employe didnt FIND my RESERVATION!!! so i come to Cyprus and had NO CAR! POOR!
You should pay me my bills, that i had to pay cause of your poor service!
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