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The person Who gives me the car did check the car with me at the beginning.. When I returned the car there were nobody at the rent car office and there was a different opinions between the call center and the person Who recieves the car.
Recommended
great
Employees were very helpful and kind. They answered all my questions. It took long to get my car, but I understand there are a lot of limitations because of COVID. I would definitely use their services again. Thank you.
We had a reservation for a car. When we came to pick up our car, we showed our confirmation email and code and was told there were no available cars. Even though we had a CONFIRMED reservation, Allied would not give us a vehicle, leaving us stranded in the sun for an hour until a taxi could pick us up. When we told them we booked directly through their website, we were told their website does not allow them to see reservations. I will never use Allied rentals again! Terrible service.
We had a reservation for a car. When we came to pick up our car, we showed our confirmation email and code and was told there were no available cars. Even though we had a CONFIRMED reservation, Allied would not give us a vehicle, leaving us stranded in the sun for an hour until a taxi could pick us up. When we told them we booked directly through their website, we were told their website does not allow them to see reservations. I will never use Allied rentals again! Terrible service.
I don't understand why u have the option to rent at 8pm if they close at 5pm. I stood there like an idiot and called to get a voice mail. I suggest y'all upload ur time frame and remove these options, secondly have the courtesy to call ur customer the day off to let them know y'all be closed and that they would need to pick up earlier, Jesus!
The staff that was working when I returned the car were uninterested in giving service & rude I’m pregnant & they were looking to pass the closing contract to each other as if they were tired of working
Made a reservation at 8am, went there to pick up the car and there's a sign in the door saying call this #, called and the guy said he had a personal situation and he wasn't there and I asked him when will he be there and he said I don't know around 9-9:30. I left and went to the airport and personnel told me that they were around the area that morning. Very disappointed since I had an emergency and there weren't any available cars around.
Ht