REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Car was not in good shape in and out. Rate did not mention the additional Puerto Rico tax in the total charges on line before booking ,but was charged
anyway .That desk Rep. did not help a bit.Take it or leave it. Returning the car,the desk Rep. was courteous.
Not recommended at all
Didn’t have my car ontime, waited over two hours past the original pick up time for vehicle, charged the same for less than 24 hours, didn’t explained all insurance liability, not enough employees for amount of work
perfect !
It was a rockie rental for my vehicle but on the return, the service was amazing. Thank you Carlos
We had reserved an economy car in San Juan, PR. When we arrived at the rental counter, our reservation could not be located at first. Then we waited a long time before being told (in a whisper) that there were no cars available and they were looking for one. Finally, we were told our vehicle was ready. We went outside to find a Ford F150 4-door truck. Not what we asked for, but it was a vehicle! The staff, despite the delays, were very courteous and helpful.
The first car got a flat tire right away so they had to get me a new car. They need to check the maintenance of their vehicles more regularly.
In Puerto Rico there are different prices when you do the reservation on the web page vs the price you get on the agency and is very confusing.
I had paid in advance 95 dollars and some cents for a weekend. At the check in desk for pick up they say I had to pay 185 dollars and not 95! I asked why and they gave me a silly story about the taxes but where in the world you pay more than 90 dollars in taxes? They were apprehensive and rude.
I have rented many times before with Allied and it has always been a great, flawless experiece. Especially with the awesome BQN team.