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They switched the car I was promised when I got to the location. With this happened they gave me a car for 5 people and I had 6 people.
they didn't have the car we ordered even though we called the night before. Didn't pick us up on time. Guy they works outside wouldn't wait in us he talked for several minutes with friend until we confronted him he was rude then Brought us a car that was different from our paperwork we had to go back in and fix it. Different model and make. The car gas light was on it had 30 miles to empty. The shuttle drivers to and from were nice and had good recommendations. Return clerk was nice.
they didn't have the car we ordered even though we called the night before. Didn't pick us up on time. Guy they works outside wouldn't wait in us he talked for several minutes with friend until we confronted him he was rude then Brought us a car that was different from our paperwork we had to go back in and fix it. Different model and make. The car gas light was on it had 30 miles to empty. The shuttle drivers to and from were nice and had good recommendations. Return clerk was nice.
Counter was understaffed both at pick-up and delivery. Paid in cash and there was no change at the counter. A $250 deposit was held and I thought it was unnecessary as a credit card was used to secure the reservation.
Everything was ok.
Not good at all
Quick and knowledgeable skills. Also very precise and fast paced
They were good at picking you up at the airport promptly but once you got to the facility you waited in line for 55 minutes then for another 2 hours just just received the car. They were extremely short on hand of employees they only have one person at the desk and one person bringing out the cars. I waited A total of 3 hrs to get my rental. It's great on the price but only if your willing to wait an extremely long time and are not in a rush.
Un poco lento pero buen servicio
The only issue was that we waiting almost 20 min in line to give paperwork back as there were only two desk representatives available. I think that the return of the car should be handle quicker and there should be more staff dedicated to it as we almost did not make it to our flight. Definitely, a staff member dedicated to Car returns will be a plus.