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Expedite check in and check out time at front desk -
During late night arrivals the Aguadilla office may need more than one staff member. It takes a considerable amount of waiting time if you have several reservations. It late at night and all arrivals are tired and anxious to get to their destination.
Airport pick up and drop off was very convenient. Everything went smoothly with our car and the rental process.
excellent service
In general I received good service and good value for the money paid. However I almost loose my flight because of the waiting time during the return rental process. It must be more expeditable. Thank you!
Excelente rent a car always use
I arrived at the Aguadilla Airport at 4 in the morning and called the number sent to me via email for pickup contact. It turns out that the number sent to me was for San Juan Airport. When I finally reached someone at Aguadilla airport to get picked up. The gentleman told me that they didn't have any cars. So my reservation was basically for nothing. Left my stranded at 4 AM at the airport. Easily one of the worst experiences I've had.
The staff at Allied Car And Truck Rental were really helpful in helping rent a car when other rental car companies were not. I got my wallet stolen at St. Thomas airport so when I arrived to San Juan I did not have credit cards. No rental card company tried to find a way to assist me. However, Allied Car And Truck Rental was supportive and worked with me so I was able to secure a car and do the business I was scheduled to in PR. They will be my #1 choice in PR.
Worst experience I have ever had
Excellent Customer service!! Very courteous, friendly and willing to help with everything. They made my visit very pleasant and stress free!
la mayoria fue bien pero creo que se deviera enmendar lo del cobro de toll porque si cobran 10.00 dolares por actibar el servicio entonces porque cobrar casi 7.00 dolares diarios por el toll cuando no te gastas en un viage ida y vuelta al area oeste de la isla. Pero por lo demas estubo bien todo. Gracias Dios les bendiga ,es major lo poquito justo que lo mucho injusto.