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My experience was disappointing and nerve-wrecking. I waited over 1.5 hrs upon arrival at the counter until receiving my rental. My outgoing experience was just as horrible -- I waited almost an hour to return my vehicle and cut it very close to my flight in spite of arriving at the dealership at 5 for a 7pm flight. Insufficient personnel to service customers during what was clearly a peak period in the day.
The quote that I received online was perfect, but once I got to the facility I was charged a bunch of taxes that I didn't even know exited even though their policy says sales tax will be added at the facility (which I was okay with). I basically paid an extra $100 in fees when the other rental companies were offering me full size cars for a cheaper price then what I was paying for my economy car.
The rate was higher once I got there, which I wasn't expecting.
I actually rent from you guys 3 times a year, plus I recomend lots of friends and family too. Excelent service and prices
The auto express pass is a ripoff at 10 dollars to activate $7 dollars a day plus tolls,.
When you can just buy your own auto express card for $20 bucks.
When you buy your own card it comes with 10 dollars in it already to use.
The $100.00 penalty for not excepting your auto express plan then accidentally going through.
Is ridiculous. This would be the only reason I would not recommend this agency to anyone I know or do business with.
Nice
That was the last time I rented from Allied. First of all nobody answered the phone for pick up, but we were lucky that they answered to other travelers. So we waited at the airport 45 min. Then we got to the office spend another hour in line. Finally they charged much higher amount than it was qouted thru email. I would not recommend this car rental to the biggest enemy. AWFUL
Great experience!!!!
They does not want to respect the rete from car rental express!!! They just applying their own rate, 30% higher, so just stay away from them
Obtaining the vehicle took a little longer than anticipated until a second individual jumped in to help. All in all, it was a good experience and I'll be sure to rent and refer this place again.