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Is. Ok
no
Waited 1and 1/2 hrs for my rental car to be ready. Then had to wait 1/2 to return my vehicle. They are severily under staffed and do not appear to to plan for having enough cars available to meet in-comming customer demands. Overall a very poor experience (the 2nd and last I have had with this company).
It was a great experience and great customer service. Definitely will be renting from Allied car and truck rental again!
My experience was disappointing and nerve-wrecking. I waited over 1.5 hrs upon arrival at the counter until receiving my rental. My outgoing experience was just as horrible -- I waited almost an hour to return my vehicle and cut it very close to my flight in spite of arriving at the dealership at 5 for a 7pm flight. Insufficient personnel to service customers during what was clearly a peak period in the day.
The quote that I received online was perfect, but once I got to the facility I was charged a bunch of taxes that I didn't even know exited even though their policy says sales tax will be added at the facility (which I was okay with). I basically paid an extra $100 in fees when the other rental companies were offering me full size cars for a cheaper price then what I was paying for my economy car.
The rate was higher once I got there, which I wasn't expecting.
I actually rent from you guys 3 times a year, plus I recomend lots of friends and family too. Excelent service and prices
The auto express pass is a ripoff at 10 dollars to activate $7 dollars a day plus tolls,.
When you can just buy your own auto express card for $20 bucks.
When you buy your own card it comes with 10 dollars in it already to use.
The $100.00 penalty for not excepting your auto express plan then accidentally going through.
Is ridiculous. This would be the only reason I would not recommend this agency to anyone I know or do business with.
Nice