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The clerk who helped us when we picked up the car was very nice and friendly, but the wait for the car to be brought up from your garage was way too long. Also, the driveway/sidewalk area where you drive in and out of the gas station and garage seems very dangerous.
AAMCAR is very convenient for me because rental offices are scarce in Washington Heights. On top of that, the service is impeccable. Very happy with them!
suspension not too good
Horrible experience. Cancelled my reservation because the salesman I spoke to was so rude. He would not work with me on taking some seats out the van as all others would do. Told me it was a "feat of engineering to do so" and would have to charge me a lot of money. When I tried to explain that others would do this for free he would not let me speak and I had to hang up. Im glad I did because I found another company with lower rate and took out all the seats for free with an hours notice.
Best Car Rental bargain on the West Side of NYC
Very nice staff, helpful with information and answered all our questions, not all car related either. Car was good (Ford Mustang), although some scuff marks on both exterior and interior. Great location for pickup/dropoff w.r.t to getting in and out of NYC, and best price, at least for renting a Mustang.
Evry thing was fine as always.
Great experience. Thanks so much!
The car was good but the driver side floor was not vacuumed well.
So pleased that operations were all running smoothly, even though I rented on a holiday. Extremely impressed by the attentiveness and courtesy of the staff.