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Great customer service.
Thank you, Aamcar, for being a great neighbor on the Upper West Side of Manhattan!
The only thing that would have made this perfect was ez pass. I paid for it but they forgot to give me the box, u was told they'd read my tags but every time I passed a toll it said unpaid. Now to wait for the outcome.
Convenient and friendly. The rental rate (while not cheap) is less expensive than all of the others in the neighborhood.
Staff in both states were so professional and courteous
I always rent from AAMCAR. They have the best rates in the City. But more importantly, the staff is friendly, efficient, and highly professional. On the few occasions when I had an issue with a car (mostly because I do not drive often, so am unaware where a button is or how something works) and had to call from the road, they answered promptly and resolved the issue with no problem. Cars are always ready when I go to pick them up, and they have Sunday evening drop off.
the car I rented showed its age on the interior. the upholstery and running board fabric (no floor mats) were worn out from usage.
Efficient and helpful!
It would be good to get a final receipt by email for all costs (ez pass tolls, etc.) . The final charge when on my credit card, but I did not receive a receipt at drop off or via email.
The bluetooth in the car never appeared - it said to look for "My Car" but it never appeared. I tried connecting to every single one that did appear - none of them were for the car. So it wouldn't connect to my phone, which made having meetings during my drive very difficult. The first 3 rentals I had from here worked just fine, so this was new. Hopefully it won't happen again.