ACO
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Good car but we specifically asked for a hybrid and we didn’t get one and also we’ve payed for a GPS and the car didn’t have one.
Fraud no other words to say. the car was never cleaned, put my son and I at risk of Covid -19. Trash under seats, smoking in the car, windows had smoke film. car smelled like someone crapped in it. The staff didnt know about the insurance. Didnt not accept my insurance, have to dispute the charge. no one came to walk around the vehicle to inspect it. The person that waited on me was very rude, not helpful and wasted alot of my time.
Another person that was ahead of me cancelled his.
Very nice, gave us an upgrade at no charge, extended our return time later than contracted as our flight was delayed by many hours. Definitely would recommend and use this company again. I was completely satisfied.
Everything went well from pickup to delivery.
Very knowledgeable
Upgraded. Staff was funny, courteous.
Not a complaint! I was a little confused where to return the car. Staff came running over to me to give me clear directions. Thank you!
Car was lacking auto lighting, please mention this before renting the vehicle.
My flight arrived 10 minutes after my scheduled pick-up time, which also happened to be after their closing time. Being after the closing time, nobody picked up the phone so a shuttle could be sent and I wasn't able to get my rental car. I even tried to call several times the next day to figure out the problem, but nobody picked up the phone. I've never encountered a more unprofessional company. AVOID AT ALL COSTS!
This company is apparently out of business therefore I was taken to another place where they tried to charge me $200 more than my reservation. I told them NO and to take me back to the airport. It was a shady deal to say the least. When in Orlando always rent on the airport. I switched to National and everything was great!