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I was lied to multiple times, saying that “all rental companies” limit the use of personal toll passes. That’s not true, I’ve used a personal toll pass recently with Hertz and Sixt. I also have always been able to waive insurance and never had to pay a “daily admin fee” to use my own insurance. Was lied to again, saying this is standard practice. It’s not. The price of that rental car was more than DOUBLE the online quote with the BS extra fees. I will absolutely never use this com
Hidden charges like $90 for sun passes is excessive
Canceled my reservation upon arrival saying they didn’t have the requested car and didn’t know why I was given a reservation in the first place.
I paid more than what was quoted. Some $30 insurance verification fee was added because I declined collision insurance.
Good experience
Most helpful man working the counter!
There was no cat available.
They tried to fraud me tons of additional charges.
First of all the vehicle was old and almost broken. Making squeaking sound when open the door. Gas tank was empty. I will never rent a car again with them.
Good car but we specifically asked for a hybrid and we didn’t get one and also we’ve payed for a GPS and the car didn’t have one.