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Shuttle never showed up. I ended up renting from another company.
Shuttle never showed up. I ended up renting from another company.
What a ridiculous company. My plane arrived and we went to the shuttle area to be picked up by ACO but that never happened. We waited for nearly 30 mins before I decided to call them to see if they are ever coming, they never picked up. I called them +10 times with no answer. My family started to get tired from waited all that time so we had to walk to the car rental area to find another company with an available car which is not expected. We finally found a car with another company. Poor poor!!
They did not come to collect us. Waited in the middle of the night. Don't rent them.
Never picked up. I took a taxi with my wife and 5 year=old from the airport to the rental center. They would not honor my quoted price and added on $200.00 to the quoted price. Thieves! Stay away from them at all cost
Service was cancelled with no explanation. I had to obtain another rental car service once I was at the airport.... not happy!
Total confusion at the airport for pick up . Took an hour to get picked up by shuttle. Total confusion at the pick up office. The car itself was crappy and noisy. I will never rent a car from this company again. Horrible.
Confusing conversation at pickup. Car was clean, but inside windshield was very dirty.
Fue una buena experiencia lo recomendaria
They NEVER picked us up and they wouldn't answer their phone...and their voice mail was full. On Christmas Eve in Miami, we waited and called for over an hour. Nothing. We had to find another car and spent $131 more plus had to take a small car. When we got to the internet, their website said they were closed for the holiday. Never again. And I will tell as many people and post it on my very big facebook, instagram and pinterest pages. My 82 year old mom was with me. Reported them to the BBB