REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
It was a great experience
I was quoted 63.37 online. I walked in the door and they more than QUADRUPLED the price to 281.00. I was informed by the gentleman manning the front desk that I either had to take their insurance of $100 deposit and $23/day or use my own insurance at $400 deposit. Once we actually agreed to pay, they wouldn't take our debit cards, stating their policy requires credit cards only. This left my family stranded.
I WILL NEVER RENT HERE AGAIN.
Very pior
Waited too long to get the car, only one person at the counter
Waited too long to get the car, only one person at the counter
The car itself was great the customer service was extremely poor almost as they didn't care if you rented from them.
BE AWARE !!!. STAY AWAY !!!
Ms Herrera was very courteous
I have full coverage insurance and you guys still told me I needed liability that the deposit would be 600!!
I called when I arrived I was told to waite at B11 for pick up I waited 45 min for pick I asked the driver what time do you close tonight I had a one day rental. he said 8pm I ok great that would work for me....I arrive at rentel location.....to find a girl so rude hanging out with her pet dog so unprofessional.....she charged me 600.00 on hold and said I need insurance. I told her I had insurance on my credit card and my own car insurance said I would still have to pay the 600.00. addl info