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I couldn´t rent the car, I was asked to pay $ 11 per day a liability insurance, that is reasonable, but also they asked me to pay $ 23 per day for a damage car insurance, that was crazy !!!!!!, I refused to pay, they didn´t rent me the car and I had to rent in a different company, it tooked me more than 3 hours rent a car with another company, I was with all my family and the bagages, they spend me a very bad time.
I rent cars for more than 20 years, never happened to me something like this.
The rental price from my confirmation was not honored. There were additional hidden fees/charges. The staff barely spoke English. I did not rent from ACO, nor will I ever rent from them. The experience was horrible. I would never NEVER advise anyone to rent from them. It seemed to me that they are a bait and switch type company that preys on out of area people that don't know they have other choices at the time they go to pick up their rentals.
They never showed up had to use another rental agency.
Cost was double my quoted price. I was forced to purchase the companies insurance policy which was more expensive per day then the actual vehicle price. I would NEVER use this company again !
Cost was double my quoted price. I was forced to purchase the companies insurance policy which was more expensive per day then the actual vehicle price. I would NEVER use this company again !
I will never try to rent from these people again. Hidden insurance fees left us stranded in Orlando, the girl working didn't care at all. Wouldn't even call a supervisor. Thank God for Lyft or we would have had to literally walk from Orlando to Indialantic. This place has less than a 2 star rating for a reason. AVOID AT ALL COSTS!
Exelent servise
I would NEVER rent from this company! I actually walked out of the shady trailer and would not give my business!!! SCAM
15.00/day rental? They first told me that my car was unavailable because my flight was delayed 1 hr, and it was their "busy" season. They were then able to find me a car, and because I didn't bring my insurance policy, I was unable to waive the insurance which was a ridiculous fee. (should state that when waiving it on line). seatbelts broken in shuttle van Ridiculous
Everything was good
Policy about mile limits and restrictions for floridians was hidden and misleading