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There was this one lady that claimed to be a customer service rep, extremely rude and disrespectful! For sure I will never go back to that place
Had a reservation for 7 am, but the shuttle that was supposed to take us from the Car Rental Center arrived at 7:45 am.
The Car was not that great overall. Engine very noisy everytime you start it and the turning lights were not working at all.
Car didn't have remote door open/close
Vehicle size did not matched. Obligated to buy insurance bc they dont accept ours. Customer served was extremely poor and w attitude.
This agency required a paper copy of insurance. I had proof on my phone and the lady would not accept it. So I left. Will never rent from them again.
The car had a problem with the front wheel bearing. There was a continuous roaring sound inside the car while driving on the highway. ACO should make regular test drives with the cars in order to detect any problems other than regular maintenance checks.
We canceled after arriving at the vendor when she said our insurance was not good and would charge $20 per day for same. That would have made the car NO. Deal
Very happy with the services
More explanation on tolls needed
Very nice services
The price you offer for rent is not clear and exclude insurance price .You have to make understandable for customers to negotiate on it.