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Terrible customer service, excessive fees, gas tank wasnt full upon pickup, wouldnt take insurance from credit card, and paid more than double (close to triple) of the advertised rate when booked)...
Absolutely the worst rental car experience I ever had. I travelled throughout the country and international and never had a worst experience. This place places fees on top of everything, including returning the car EARLY. Got fees for NOT using the tolls. Got fees for flight getting delayed and no
I really liked the ability to pay $10 and get a ride right to my gate. Was very pleased with ACO!
The cars were old.... The staff was horrible and wasn't helpful, the place smelled disgusting.... At the end of the visit I cancelled my reservation and was taken back to the airport where I rented a car from national. Oh, the driver had an issue because he had to take us back to the airport. Mind you I didn't bother to pick us up I TOOK A TAXI! Overall this place was horrible and I will NEVER rent from this company again. And will tell my friends about it
The vehicle was very nice. However, when we arrived to pick up the rental there was no one at the front desk so we waited until I had to walk to the back office and knock for assistance. When I returned the vehicle, the lady behind the counter was moving very slowly, not that it was a terrible thing because it was during opening hours and we were the only ones there. But that kind of slow service certainly would not help others who are in a rush to get to the airport before there flight arrives.
it was great and service fast
Horrible!!!! Do not rent your vehicle from this company.
The return staff was horrible and less than helpful. They barely spike to me and watched me struggle to get my luggage out of the car with my small child.
They did not accept our car insurance and therefore we did not continue with the rental. They assured us that we would be refunded our money but to date we have not seen this.
No accepting my own insurance and require deposits and then is to high
I am very unimpressed with this rental company. I have rented a lot of cars, and this has to be the worse experience ever. The shuttle took a long time to come, over 30 minutes in fact. When we get there, the trailer that the "company" is in smells something awful. So awful that one of the employees has something in her nose to plug them. I was given a white Toyota Corolla that was full of scratches everywhere. There is not enough room to write down my dissatisfaction with this company.