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Thank you for a great experience
It was a good experience overall
Mixed experiences. when receiving the car, the lady was not nice at all, and sometimes rude. When I dropped the car, the lady was very very nice and courteous. The car was in good shape but it was dirty in the inside. that was my only problem
Must have another shuttle to the airport reduce waiting time.
Horrible working hours !!!!
The rate quote was really below expectation. I didn't understand that as a Fl resident the mileage was not unlimited. I would suggest to make that more clear to customers when reserving on line.
seems to of been more hidden cost than expected
Was not informed of the $600 hold that was to be placed on my credit card before hand when I went the requesting a vehicle online. All fees need to be shown to the customer for all circumstances that apply to them not just the cost of the car in the best circumstances.
Hector was a gentleman. Nice guy.
I received a confirmation 2 days before my reservation. I tried to make a deposit on the Web site but could not
Marler told me that she couldn't accept a deposit but one wasn't required I just had to pick the car up in a 2 hour window. Arriving at the airport I was informed that they had no cars available and had 39 requests in front of us. Marler informed me that they were not required to honor the reservation. I wilorl report ACO and car rental express to the BBC & trip advisor