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La señora que me atendió era ruda y poco amable. La inspección del vehículo para entregarlo engorrosa, bajo el sol y buscando el mas pequeño rayón o golpe.
Por los $20.00 dolares de diferencia con Dollar me quedo con Dollar.
Fue una mala experiencia.
I have always had a great experience with the people at EZ Rental Car. I am a repeat customer and will continue to be......because the rates are low and the service is excellent!
An inexperienced counter clerk when I picked up the car took 45 minutes to check me in. She kept answering the phone and did not know what to do. Overcharged me by $100 and did not honor the car agreement.
Return was great.
Although the rental car provided was better then exspected. The staff at the aco in Orlando could have made my exsperiance a hole lot better. Had to wait 45 minutes to be picked up at airport and another Jou and a half through the rental process. I also understand that tou would like to sell your insurance but $600 deposit for using your own insurance is a bit much for people vacationing. Should also let customers buy their own speed passes instead of using yours.
The chocolate candy at the front desk when I came to pick up the car was nice also! :-)
The chocolate candy at the front desk when I came to pick up the car was nice also! :-)
Na
Worst expeirience ever
The rate was very good and the car worked well, but I've never been asked for a hard copy of my auto insurance policy. Also, I was told there was a policy that office doesn't receive faxes, so if they require proof of a policy, how is one supposed to have one's insurance office send a copy? Also, conducting business out of a trailer looks "fly-by-night", so I'm hesitant to recommend the firm lest a friend think this firm isn't established or solid enough to have a real office.
Extra 20$ Charge for Extension and 100 mile limits for Florida residence is a reason for me not to rent again. Sorry nobody was able to tell me why this policy is in place ..