REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Courteous and quick check-in. Friendly staff. Quick airport pick up and drop off. Was very happy with overall experience. Thank you!
Rate was excellent but wished the office in Miami was in the car rental center.
Good service
Helpful staff. We had some issues with the fine print, but that's not their fault. The rate was the best around!
Excellent service
The $10 charge for a ride back to the airport was cheap and under handed. That could have been a gesture who would have brought me back to this company and would have made me recommend them to others. They are just as cheap as the others....
Everything was great. The only issue I had was initially not accepting my insurance b/c my copy was on my phone, but we got it cleared up.
I reserved a car from ACO over the internet using Kayak. I was given this Conf Number KAA000634D. The girl at the desk didn't know how to speak English and didn't really seem to care about helping me. A guy there took over and was looking at my reservation but didn't understand the price $103.86 that was on my letter and called for some help. I was told that my reservation was to pick up the vehicle by 8 am and since i didn't arrive till 10:30 am it was invalid. I would not recommend ACO.
I had full insurance that covered my rental, and when I discussed it on the phone with the agent William, he didn't tell me I had to bring the card (which of course was in my car at home). I travel extensively and rent about once a month. This is the first time I had to have the card. His not telling me cost me 125 I didn't need to spend which cancelled the benefits of using this company at all. I might give this company one more time, but not likely. Ride back to airport late and unfriendly.
Good service will use again