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Can't believe you are asking. Even though I phoned at 8:30 PM letting the fellow in the office that my flight had been delayed due to weather and that I'd be calling as soon I was ready with my baggage, when I did that I found the office was closed and there was no way for me to get a car. Stranded at the airport with no way to get to my hotel in the Tampa area, it took me several hours and quite a bit of extra money to find a rental at another company and a whole day recovering. Will complain.
It was good and the company is flexible
Absolutely dreadful. You guys tried to press me into buying your insurance for some ungodly amount of money , despite the fact that I had my own insurance. Terrible scam artists. Should be ashamed of yourselves
Very affordable rental. Just be aware of insurance policy before you arrive.
Mykal was awful and very rude and not informative and just had a nasty attidue.
As the courtesy vehicle that picked us up from the air port drove into this
Small parking lot, I was a bit sceptical when I looked at the office. However,
The level of service I got was great.
Horrible. I would never use this company again. They should be shut down. It doesn't even look like an actual business, they have no employees, and the wait time was insane. The one guy that worked there argued with me for 30 mins that esurance isn't a real insurance company even though I gave him my policy number. I had esurance fax over more documentation and he still wouldn't accept it and kept saying I was going to have to pay their daily rate insurance instead. What a scam. Sick people.
Never again
Had an easy
Experience
Worst car rental experience ever - and I never ended up renting the car. They left me waiting for the shuttle for over an hour, what they wanted to charge me was not what I was quoted, the service was beyond awful. End result, I left along with 2 other customers and had the shuttle take us back to the airport where I made arrangements with another company. Terrible, terrible experience that almost left me stranded for my stay. I will never ever use them and they really don't care anyway.