REASON TO LOVE RENTER

rr_badge
  • Real reviews from real people
  • Compare reviews by city
  • Easy to read ratings, plus a specific breakdown
  • Assurance of reliability and quality
  • Increase information and confidence
  • Read review comments from renters
  • Increase information and confidence
In general terms, the service was very good.
Sat Dec 5, 2015 - Renter Review

ACO wouldn't accept our automobile insurance and said we were expected to pay their daily extra rate which was an extra $25 or so per day. We don't have crappy insurance - it's through Farmers a well known, well respected company who provides coverage to us on rentals. This rule of only certain types of insurance would be accepted was NOT AT ALL CLEAR at the time of booking. This left us with no car on Thanksgiving Day. We were able to rent through another company, but they were more.
Thu Dec 3, 2015 - Renter Review

The staff was not courteous. The first car they brought smelled like smoke and they wanted us to sign that we would be held liable if it smelled like smoke. there were LOTS of dents and scratches on the car, almost too many to list and yet they acted as if we would be responsible if there were any extra. They tried to give us a car that was less than half full.
Mon Nov 30, 2015 - Renter Review

I paid extra $120 for insurance even though I have insurance but not the actual print out. this is very poor and insane. Ilgaz Akseli
Mon Nov 30, 2015 - Renter Review

overpriced. they charged me 200 dollars extra with the deposit. please work on your customer service skills.
Sun Nov 29, 2015 - Renter Review

Good experience overall; no frills.
Sun Nov 29, 2015 - Renter Review

POOR SERVICE, LACK OF HELP AND UNDERSTANDING
Sat Nov 28, 2015 - Renter Review

ksThan
Sat Nov 28, 2015 - Renter Review

Agents need to get off of their cell phones when waiting on a customer, otherwise, everything was pretty great!
Sat Nov 28, 2015 - Renter Review

All the service was great, not only for me, also for other customers who were cared while I was in the office
Fri Nov 27, 2015 - Renter Review