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I waited over a half hour to be picked up, I was picked up by two teenage boys in a broken down old car, it took a half hour to get to the rental counter, and THEN was told of a $50 late hours fee that I had NO prior warning of. The manager was rude and inconsiderate. I declined the rental, and was taken back to the airport. I have reason to believe my credit card was compromised by these people.
They charged extra, after the rental, because they said that credit card didn't cover the insurance for a commercial vehicle? I rented a 12 passenger ford van. It cost an extra $30/day when I returned the van.
J Dimino
very good experience with very good value
Advance Car and Truck Rental provided excellent high quality service. A number of my family members were flying into Toronto for a family reunion at a cottage. We all rented cars for the same period of time. Others rented from the big names with outlets at the airport. I paid much less but got just as nice a car - a new Honda Civic -- and more personalized service than others. Plus, the service was prompt and I was in my car and driving north to a family cottage in the shortest time.
Thank you
Car was ready for when I arrived, everything was easy. I really appreciated being dropped at the train station after dropping the car off.... Great customer service.
Would.like to.get a better deal next time renting
Will use this company again
Quotes rate on this website does not include all the extra taxes, insurance etc. I finally paid the double, yet quite a good value...
overall the service was great