It would've been nice to have a clean vehicle at pick up. As I waited, it took the staff about 30-45 seconds to "clean." The inside was pretty gross-pet hair, not thoroughly vacuumed through out, windows and mirrors were not clean inside, very dusty dashboard and interior of doors & console as well as stained ceiling. The exterior was just ok-a lot of bug stains on the windows, front of vehicle and sides of both front doors. I returned the van in wayyy better condition. Do better.
Pick up and drop off was very easy and quick. The fee ended up being higher than expected, but it was still a great price compared to the big name brands. I was very happy with the company and would use them again.