REASON TO LOVE RENTER

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I tried to change my reservation online for better price and AWD, but was not able too! So the cost was high to get one at pickup
Very friendly and helpful staff
Cancelled car the night before the rental.
breaks sounded awful after a few days. Glad we dropped it off when we did. The rest of my experience was good. 2nd time renting here.
It would've been nice to have a clean vehicle at pick up. As I waited, it took the staff about 30-45 seconds to "clean." The inside was pretty gross-pet hair, not thoroughly vacuumed through out, windows and mirrors were not clean inside, very dusty dashboard and interior of doors & console as well as stained ceiling. The exterior was just ok-a lot of bug stains on the windows, front of vehicle and sides of both front doors. I returned the van in wayyy better condition. Do better.
The vehicle was older than expected with 70k+ miles. On our way to Moab, the AC went out so we were sweating and miserable for the rest of the week.
Staff was very friendly &helpful
Pick up and drop off was very easy and quick. The fee ended up being higher than expected, but it was still a great price compared to the big name brands. I was very happy with the company and would use them again.
Good customer service
Shuttle service from airport was prompt and driver was great. Counter personnel were quick with paperwork and got us going quickly.