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Renting and getting setup to pick up the car was a very unsettling experience. I was very unhappy until the rental itself and everything went very well. You might make the process more clear up front… not sure
Smooth transaction. No issues.
I was very pleasantly surprised by Affordable Rent-a-Car. It's a smaller agency that I had never heard of, so I was weary. Staff was young and sprightly, helpful and friendly. Shuttle arrived quickly, and car was even pulled up and ready to go in the lot. The quote was honored exactly, no extra paperwork or fees. I would rent from here again without question, and recommend highly to others!
Thank you for a great experience!
Great all around!
Great all around!
The service I experienced was impeccable! From the shuttle driver to the desk agent everyone was friendly and helpful. The vehicle experience however, could have been improved. I reserved a Chevy Traverse but was given a Kia Sorrento. Both were all wheel drive which was key however the Sorrento was significantly smaller which was difficult to suit my needs. The alignment was a little off and the ski rack was a bit worn and not working well. Overall the rental experience was a positive one.
it was a bit of a surprise that i had to cover the drop off lot fee and the contract could have been clearer about cleanliness standards for returns but overall, it was a good experience. I do understand that the rate is competitive but it is still quite expensive - if rates could be brought down, that would be fantastic for me.
It took extra steps to rent and get the car, but it all went well
It took extra steps to rent and get the car, but it all went well