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Friendly, easy, would do it again
This is the best agency in the area.
Only issue was that it was vague how I could get a shuttle from SLC to the rental agency. I landed at 7:00AM but didn't know how I could get the shuttle to come pick me up because the rental agency did not open until 8:00AM. In the end, I took an Uber to the agency to arrive around 7:40AM, and they were there getting ready for the day and I was able to get my car and be on the road before they opened at 8:00AM. I was very happy with the service.
Nice experience.
The cost difference from other providers was HUGE. The minivan was an older model, but worked great for us.
Given mileage could use a increase
Overall great experience. Since we arrived after hours the car was parked for us in the short term parking garage and we received a text on where to locate the car. When we returned the car to the North Temple location there was a driver there to drive us, in the car we rented, to the airport. The only hiccup we experienced was not being able to connect with the office a few times over the phone. We would call and the hold music would play briefly and then just hang up.
Smaller, locally owned, family business and there was a little bit of confusion over the rental agreement that wasn't sent to me when it should have been but we got things straightened out in time. Very friendly and helpful folks and the vehicle was perfect.
Good price. Got my deposit back. No attempt to upsell or présure to buy insurance etc that you get from the national companies. Picked me up very fast from the airport.
My rental was clean and appropriately fit my needs!