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It was great! Easy pick up, excellent rate for the rental.
Pierce picked me up and was friendly and helpful. Car was fine. A good value compared to others at SLC airport. I would rent from them again,,
Agency reply:
Paul,
It is so good to hear that you had such a great experience! Thank you for this great review!
Easy to grab the car the individual helping me was great and super friendly
Agency reply:
Akinchita,
We are so glad to hear the everything went smoothly for you!
It was a good experience. Thank you
Agency reply:
Emily,
Thank you for your kind words! We are pleased to hear you had a great experience!
Car had extremely poor suspension, the car would bounce on the freeway after hitting any bumps and the tires would jerk us a different direction when landing. The service, pickup, and affordability were good though.
Agency reply:
Robert,
I am so sorry to hear about this! We have had the vehicle looked at since then, and the issues have been taken care of. Again we apologize for the inconvenience.
Easy, honest, good value and a pleasure to deal with. Thank you Pierce!!!
Agency reply:
Ross,
Thank you for this feedback. We are happy to hear that you had a great experience!
I absolutely was completely satisfied with the efficiency that I was picked up at the airport after my flight landed. The car was nice and warm and PG rented me the car he picked me up in so it was all warmed up for me. We filled out the necessary paperwork and did a walk around the car. I was on my way in a few minutes. He was pleasurable and I would certainly do business here again. They were extremely helpful when I called during my rental. The return was easy as well.
Agency reply:
Jill,
Thank you for these kind words! It always makes us happy to hear that we made a difference in the way that rentals are done. From the gentleman that rented you your vehicle all the way to our response team, we want to thank you! Let us know when you are coming back to SLC and we will get you taken care of! Thanks again.
We picked up car after hours, in a snow storm, but we were driven directly to the vehicle. The driver stayed with us until we were okay.
Agency reply:
Geoffrey,
We are so glad to hear that the driver stayed with you the entire time. It is our main concern that our guests are well taken care of, especially if you are flying in after normal business hours.
Great rental
Agency reply:
Patrick,
Thanks for the great review!
Very quick and simple pickup and drop off. Recieveda nice free upgrade to an SUV.
On'ly improvement could be specifics of van shuttle pickup spot at airport.
Agency reply:
Andrew,
Thank you for the great response! And thank you for the input. We are always looking for ways to improve!