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Friendly folks, great price, and decent tires!
Agency reply:
Noah,
We are so glad to hear that you had a great experience with us. We strive to be better then the rest, and to hear good feedback gives us more motivation! We look forward to seeing you next time!
Good no-frills rental company. In and out quickly and easily.
Agency reply:
Daniel,
Renting cars can be stressful. It is our goal to make sure that we can eliminate as much of that stress as possible! I am so glad to hear that we were able to do that for you!
The vehicle was in need of mechanical servicing. 1) The rear shocks were shot. The ride quality was alarmingly bumpy and noisy. Safety was also an issue. 2) The tires did not grip in the snow. Either they were NOT all-weather tires (as one might expect on a car being driven in Salt Lake City in the winter), or they were bald. Sliding was a constant concern. 3) There was no windshield washer fluid in the reservoir. Another safety issue given the incidence of road spray from melting snow and ice.
Easy pickup and drop off!
My reserved vehicle had tires that were almost to the wear bars. Not good. Felt unsafe if I were to continue with the car. Then, the contact person asked if I could meet them at their place of business on State street since it would take them too long to come to me. What?? I shouldn't have had to do this. The one thing in the company's favor was the recovery was good. This business must perform maintenance and replace things worn out if they continue to buy/rent older, higher mileage cars.
Affordable consistently does an excellent job
Agency reply:
Daniel, We appreciate your kind words. We take pride in our work, and we want to make sure that you have a great experience every time. We look forward to seeing you next time!
Had to upgrade to a bigger car- was easy and still affordable!
Agency reply:
Glenn, We are so please to hear this! We strive on keeping our prices as low as possible.
This was the third time renting with Affordable. Great value and service. I will continue to rent and support this company. Thank you!
Agency reply:
Jane,
As a Local and Family Owned Business, this makes us smile even more! We are glad to hear that we can make that much of a difference in your choice of rental companies! Let us know the next time you are in town and we will make sure that you are well taken care of!
Much less convenient than on airport rental locations, but also a bit cheaper. Not sure if the difference would be worth it again.
Agency reply:
Amy,
We are always looking for ways to improve on our services. We would love to have you give us a call to let us know what we can do to make your next rental worth the extra step for next time.
The car was a compact car in which we requested a midsized car. Can’t tell me a Kia Rio is a midsized car. Other than that it ran well & got great mileage. Staff was very helpful & courteous. Picked up after hours went well. Airport Transport driver drove a bit fast & jerky. Not a good ride to the lot. Kind of scary.
Agency reply:
Douglas,
Thank you for your feedback. With the vehicles we carry, a Kia Rio is considered a Mid-Size in our fleet. I am sorry to hear that it was not what you wanted. I am pleased to hear that your Park N Jet experience went well. Please let us know when you come back to SLC, and we will make sure we get you a bigger vehicle.