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We were picked up in the car that we were renting, which was very convenient since we are traveling with a child and it was better to only install the car seat once.
I was very pleased with the speed of service for shuttling me to and from the airport even though I returned the car after business hours.
Price was right for a below average quality mini-van. Rental process a little different using a 3rd party parking lot, but everything worked out fine. Also, in one sense it’s better due to lack of a counter to deal with. I would rent from them again.
No issues with rental. We had a question about removing the seats and tried numerous times to call the after hour service. Both numbers did not answer and no place to leave messages.
Everything went fine. Staff was courteous. Problem was resolved quickly. Only disappointment was not understanding that the airport facility wasn’t opened at a specific time for drop off pre-flight, which is already stressful. All worked out but a bit of confusion.
John and David provided excellent service especially being flexible with getting the right vehicle
Excellent service--staff were very helpful.
Helpful and exceptionally friendly folks!
The original rental agent was quite snippy about us coming in on the train. Apparently she is unaware that Amtrak has passenger service. And of course, we did not qualify for shuttle service after returning the car, but had to call a cab. Had to get a cab to pick up the car at Park and Jet. The original rental agent acted like she didn't need our business, so we probably won't rent from you again. The people at Park and Jet were great. I think we need a company that are nicer and a shuttle
This was my best experience with renting a car. The vehicle was a great value and very comfortable.
I will always go to CRX before anywhere else when I travel from now on when they are available where I’m traveling to.