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Went to turn in the car morning of Sept 26th 2017 little before 9;00am at the location Affordable took us to pickup the car, West North Temple street. Gate was locked no one there. Called the number I had, person said they do appointments and I was to turn in the car at 11:00am. Did not know anything about having an appointment time to turn in a car, I have rented cars for 35 years in my sales busisness, never had this. Said when will someone be here. She said she is coming. finally.
The lady that helped us was very nice.
Great experience and cheapest rental car around. Thanks!
Vendor could provide better attention to detail. Car we requested was not clean, with drink bottles, etc left from prior renters. Windshield washer fluid was empty, 2 tires needed air. How about sending cars out full of gas, and having renters return fill.
Impressed by the service, less than impressed with the vehicle. All after/before hours pickup was smooth and everything transactional went well, but the car's transmission seemed to be acting up, there was a brake light bulb failure within three hours of having the car, and on the second to last day the horn stopped working.
Quick service, nice car and easy transaction
Great experience and incredible value! Will rent from again next time I am in SLC!
Overall this was a good experience. The vehicle was clean and comfortable but was older than expected and had occasional issues with pickup while driving uphill. The pick-up and drop-off after-hours was handled well.
Wonderful experience. I highly recommend them.
My car was cancelled less than 48 hours before I was supposed to pick it up. The person I talked to gave me 3 other rental companies that he said had cars but NONE did. We specifically needed a minivan and 3 car seats and not having the car could have cancelled our vacation. We ended up finding one in Idaho Falls, which caused one of us to sit in a hotel room with 3 kids for s day while one of us got the car. We were luckily to get that car and s ride to it. Otherwise we would have lost $1000s