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I reserved my rental without seeing the van first but was impressed with the condition of the vehicle I had rented. It was roomy and came equipped with helpful features such as a proximity sensor. The staff was friendly and made sure all of my questions were answered before sending me one my way. I would absolutely recommend renting from Car Rental Express.
We had an excellent experience with Affordable Rent-A-Car. We were treated with courtesy and respect. Everything was as stated/quoted. Departing and arriving at the airport was easy and efficient. I would recommend Affordable to friends and family and would rent from them again if in the area. Very pleased.
Affordable car rental were so helpful and accommodating. I loved my experience with the staff at North Temple.
I loved the original car we received (2015 Ford Focus), very roomy and drove great. The only issue was there was a pre-set so we couldn't go above 65 mph which was incredibly dangerous with highway traffic going 80+ mph. I'm very happy that we were able to easily switch out cars once it was determined an administrative key would be needed to void the pre-set. The second car was okay (2012 Chevy Malibu), but it would have been nice to have a remote to unlock doors/trunk more easily.
Our first vehicle had a leak and low tire pressure. Our second vehicle had bald tires and we were hydro planning when it rained. The third vehicle was decent, but the rental car company hesitating to switch the bald tire car out. Really? How could any rental car company put their customer in an unsafe vehicle. Doubt that we'll ever rent from them again.
It was a good experience and the car was in a very good shape. I will definitely recommend to my friends.
I like the idea of supporting local businesses, but using an offsite location added a bit of stress to an already challenging situation. Now that I know the drill, it would be easier to try it again. Everyone was very nice to me at every point along the way.
We ended up going to the wrong location to pick up our vehicle. You were very accommodating and allowed us to get a vehicle any way. And actually upgraded us at no extra cost.
Car was old (no problem with old if car is in good shape), needed interior cleaning, and drove roughly (tires out of balance?). Was surprised when we returned car that rental office was closed during middle of day and had to go to park and fly across the street.
Everything was fantastic. The only thing that can be improved was working on the cigarette smell in the vehicles. It smelled as though someone had just smoked a cigarette inside the vehicle when we got in. Everyone was very courteous and helpful. The ride from the airport was waiting for us when we landed and promptly returned us to the airport when we returned the car. We will definitely be renting again and referring our friends and family.