Alaska
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He could not find my rental confirmation in the system even though I had the printed confirmation with me. So he had to set up a whole new rental for me. Because of this I had to walk all the way down to the bottom of the parking lot to retrieve my vehicle in the driving wind and hard rain. Once I found the vehicle, it was parked so close to the adjacent vehicles that I could not access the vehicle through either doors and had to crawl through the back hatch and over all of the seats. IRRITATING
Siracha is always very professional and cheerful. Always good to see her when our family arrives at KTN. Thank You
Our reservation was lost. Both airport agents were outstanding! Professional, very friendly, and efficient!
Thank you. I will rent again.
All went well as usual
Everything was acceptable. I only wish I had known that you would have picked us up at the cruise terminal. We had the cruise terminal bus driver drop us off near the rental location. Not ideal.
We had a great experience renting our car at Alaska Car Rental. They were very accommodating and nice!! We will rent from them again! Thank you!
Staff was very helpful and friendly
The staff was wonderful and helpful, however the windshield was so smeared/smudged that it was extremely difficult to see out of. It actually made it dangerous to drive. I attempted to use the defog feature, but what it needed was to be cleaned.
Everything was great!