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The young man who checked out the car to me on 8/2 provided great customer service. He was friendly & efficient,; he gave me excellent info about Ketchikan, AK The woman who checked the car back in on 8/7 was a little gruff and impatient. The car I rented had excellent brakes (better than my car at home), which was very helpful for the hills of Ketchikan. However, it had a very different controls for lighting, parking break, gas tank, etc; it would have helped to have the owner's manual.
The car was 5 years old and the tan seats where very dirty.
Great rental car company.
The staff was so friendly and welcoming. Car was clean.
The car was not completely full of gas when I received it, so when I returned the car, I had to pay for about 4 extra gallons of gas in order to return the car completely full
Rental cars in short supply, but I managed to get ahold of one. Great! Adequate value, a bit overpriced but okay.
Na
Everything was great
n/a
I’ve been using this agency for three years now and I’ve always been impressed with their service.