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This was our fourth time renting a car with them for our port day in Ketchikan, and as always service and car were excellent.
The key was locked in the vehicle and when I visited with a young lady at the airport office (Very nice over the phone) set someone out to unlock the vehicle on a Sunday Great employee. Wish I could remember her name. She worked on 9/01/24 Please let her know how great she is.
They were so prompt with service. Super helpful and really nice. Would only rent from here in Ketchikan., Alaska. Alaska car rental is number 1 with me.
Amazing service. Cruise ship port convenient. Affordable. Excellent value. Thanks to them, and their service in Ketchikan Alaska, was able to complete my life bucket list of road tripping in all 50 states! In my 50th year being a AAA member. As a 70th birthday present to myself.
Overall a pretty good experience. The car wasn’t great, but that’s not the company’s fault.
Smooth and quick rental and return. Vehicle everything I expected. Friendly people.
Vehicle was very very clean, I felt sorry leaving a bunch of pine needles from my boots on the floor. Overall a very pleasant experience and looking forward to renting from them again.
I turned my vehicle in early and I did not expect them to change the bill to the actual amount of time I had rented the vehicle.
Great experience
The staff were very friendly and helpful. The vehicle did not appear to be very well maintained, but it was sufficient for what we were using it for.