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Vehicle was clean. Prompt, knowledgeable service. Only satisfactory rating was the vehicle itself wasn’t what I’m used to. Not the agency’s fault. Chrysler’s fault (or my standards,)
I was surprised at the age of the vehicle. It was 8 years old. Musty. Performed o.k, but for the price I do expect a nicer/newer vehicle.
The rental experience was easy, everything was in order, no waiting, drop off was just as easy as pick up, very satisfied with the vehicle
Service was fine. Car was pretty expensive - which probably reflects peak tourist season.
Very expensive but is high season in KTN. Need a local Ak rate like some other business in KTN.
Air conditioning and the plug for charging phone did not work, and had a lot of dents. Usually would not need air conditioning in Ketchikan, but 2 of the days were in the high 70s. In spite of all the dents, it ran well, got good gas mileage. The person who helped us was great! Friendly, funny, and told us of all the problems with the car before we rented it. It was an expensive car rental, but comparable to other agencies in Ketchikan. I chose it because it was a locally owned company.
It was super easy getting and dropping off the car!
Everyone was SO courteous, helpful and kind. My car was wonderful and the shuttle service to/from the airport ferry dock was a life saver!
Everyone was SO courteous, helpful and kind. My car was wonderful and the shuttle service to/from the airport ferry dock was a
Everyone was very friendly and helpful. The car was in great shape and was clean. Thank you for being part of our vacation!