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I've rented from Alaska Car rental before. The reason I rented from them again is because of the service I received from them the first time. They didn't disappoint. Friendly service again!
Rented car to tour area during our cruise. Discovered a patched tire when it BLEW OUT in the middle of nowhere. Found one other person with cell service on the otherwise deserted road. Rental agent (woman) told me to go ahead and change the tire myself -thanks! Luckily the person with the phone also knew how to change a tire. When we returned car they verified I had filled the gas tank. I had to ASK if there would be any compensation for my troubles. I was given a total discount of $12!!!
Staff was very exceptional!
We rented to drive away from the crowds when getting off a cruise ship. The ship was late arriving but still picked up and treated very well.
Thankful you have an airport shuttle! Fast, hassle-free, and friendly service!
Great experience, even got an upgrade
Quick and easy! I especially appreciated her smile and friendliness- it goes a long way when traveling!
Everthing was fine
I wish that pick up from the cruise port was presented as an option. We had a long walk with a toddler to get to the rental agency
Very nice people, great car, convenient location. Reservation system has become one of the better rental operators. Needed to call and refine reservation and the staff were great and dependable.