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The process itself was simple and fast. Keep it up
When I got into the car, the car's gas tank was not full. Even though I was told it would be full. There was only about 3/4 tank of gas in there. I told the worker when I returned the car and she just commented something but didn't reimburse for the extra gas I put in, since I returned the car with a full tank.
When I got into the car, the check engine light was on. The car ran fine but it was a little disturbing that it was on to begin with.
I was charged more than my quote.
Nice people
The vehicle had a broken inside door handle in the rear passenger seat, requiring the door to be opened from the outside. A bit inconvenient. Price was
considerately higher than the last time I rented for a day. Lack of competition----
Our original vehicle had an issue but I ticked satisfied (Q#6) because when we brought it back, we were promptly given a (better) replacement vehicle. There were no further issues.
Overall good experience
Opened early when I showed up and took us back to ship when returned vehicle, great customer service.
All the Alaska spots were taken in the upper lot. It wasn't clear where to park; I eventually talked to another customer who was having the same problem and he told me to park in the lower lot.