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This was a very easy rental in that they didn't try and sell you on all the extras like insurance, pre-pay for a tank of gas. I just showed up, answered a few questions and signed the paperwork and I was off on my vacation. I wish more rental car companies would do this.
I rent from here every time I come to Ketchikan, very convenient and you can buy ferry passes when you rent your car.
Car worked out just fine for our needs. Did smell a bit like cig smoke but not overwhelming.
Picked up from and dropped back at cruise ship dock in Ketchikan.
Staff was very courteous and friendly. They were happy to pick up and drop off. They never acted like it was an inconvenience or that we were an inconvenience. Newer car. Was clean. Worked great. Would recommend, and would rent from them again.
easy rental process
Suggestions: offer "Local" rates, so those that support company throughout winter aren't paying high "tourist"
rates as soon as summer hits.
Suggestion: Offer POW rates during summer? One day charge for pick up 11 AM, drop off at 2:30 PM next day (instead of hourly charge for those waiting for the ferry).
service was very good and helpful.
Had a great experience this time, I rented with them this time because I had had good experiences in the past. Every rental I have had with them has been stellar and the cars have always been in great condition. Thank you for the great service!
Nice new car, the counter was right at the baggage claim, they handled my ferry tickets. Great service.