REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
The staff was very helpful friendly and prompt in their service. The vehicle was much older than I expected. When I via phone if the cars were new, I was told they were a "couple of years old" but fairly new. We got a 2011 model with almost 36,000 miles on it. That's 5+ years old and it was not in top shape but it did the job we needed and was dependable.
Great experience overall
The staff at Alaska Car Rentals in Ketchikan are always courteous and helpful!
The staff at Alaska Car Rentals in Ketchikan are always courteous and helpful!
friendly staff
reliable helpful service.
rate for car is very high given low miles to drive
The Vehicle was a Dodge 200. I believe I asked for intermediate - this car seemed a bit small. The check engine light was on when I picked it up, the rubber seal for the trunk was coming off and I had a really hard time figuring out the controls for the headlights. They were not automatically turned on and off and there was no air-conditioning. For the price I paid, I was not expecting a car that was so "no frills".
Good
Owners Royce and Marian Ranniger have been supplying cars to locals and tourists for decades. They are knowledgeable, efficient, and represent the best of Alaskan hospitality. It is always a pleasure to do business with them!
There was no wait, becase my flight was first into the island. Also, for someone new to "Airport Island", it would have been nice to receive some instruction on how the ferry process works, timing, waiting for the other cars..etc.
Ferry from Airport to Mainland Ketchikan.