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I was rented the vehicle at a higher rate than the rate that I had reservations for online. When I noticed the error shortly thereafter and called, they were not able to find my reservation number in the system. I would think that the rate the vehicle is reserved at would automatically go into the reservation to avoid this error which does not build confidence or trust.
Everything worked as expected.
The previous renter did not fill the gas tank. I took a picture of the gauge needle (well below full) when I got in the car and when I returned the vehicle (full) I told the agent about this and showed her the picture and all she said was "oh."
No Comment.
Good overall
Flexibility of car allowed us to get away from the cruise ship crowds and see things others missed.
An above great rental car company Thank You
Although I have had a couple of cars I was not fond of, I will rent from Alaska Car Rental again. They are great to work with!
Good experience
I paid seventy plus dollars for a one day rental, too much.