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I have rented many times from this company. They have a large choice of van of different sizes. Because there are a small company, we are dealing with employees and management if needed. I like that
Great
This rental company is the best
Value rental car use to be my #1 car rental dealer but after what they did to me it’s terrible,The price I did my recevation online was not honored, they told me a different price when I get to the counter, I rent the car for a week but I keep it for 3 days but instead of giving me the rest of the money back they raise up the rate $150 per day which is crazy, and their math was all wrong they can’t even tell u where the charges came from... I will never ever set my foot to that rental car no
The rental process was fast and easy. The person who attended was professional and courteous, I had ask for a non smoking van since 10 out of 12 has allergies, they really tried there best effort to accommodate my needs and indeed they did !!! It made our family vacation the best ever ride for 20 hours one way (40 hrs total) to teach our destination, imagine that!!! So happy. Thumbs up to the Union Value Rental Agency!!! Good Job!!!
The car breaks was grinding I took it back to the rental place. The Rep test the breaks off he heard nothing. When I got back I informed him was now squeezing.
Always have a great experience when I rent from Value Rental in Union. Staff is always nice. I will only rent from here, and has had my family rent as well. Maybe there should be some type of Loyalty program for people who rent alot. Thanks for such great service!
The guy at the front desk isn’t to friendly he would make you not come back
Fantastic experience, well maintained van, courteous service
Website said we could pick up at Newark , office said no Newark site closed down . Had to commute and extra half hour .
Staff could not be bothered to wait while we gave them our insurance details and we were presssured to buy insurance through them . Cost us an extra $300. Had car for only 5 days but charged insurance for the full seven days .