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Service was awesome...
My absolute favorite place to rent from. Will never go anywhere else to rent. Manny is the best!!!
The car that we received smelled like an ash tray. I wish it was cleaned and washed before it was given to me to drive.
Good
Everything worked out well. I was very happy. I rented that type of vehicle n May 2015 and will rent this type again in May 2017.
I actually didn't rent from this agency. I had received a "rental request confirmation," and several days later when I called to make sure I had a reservation, they had nothing for me and said that my reservation hadn't been accepted. Nobody ever called or emailed to inform me of that, and I would've been seriously out of luck if I had just shown up to pick up the vehicle on the day I needed it. I was not at all happy with the online reservation system.
J
The van had a huge dent in the side and was dirty inside. They failed to go over or give me any copy of the vehicle condition report prior to me leaving or even after returning. I guess they are consistent like that so no harm. Was limited to 100 miles although online told me unlimited. They said there was fine print. Next time I will go with the National guys.
My experience was very favorable. The staff made the process very smooth. Time for me was a factor. I was in and out like a breeze. Customers do not want any unnecessary hassles, and I did just that. I am happy with the service I received and would not hesitate to recommend anyone to this rental company.
I don't usually have any problems here.