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I could not have been more pleased with the service, the communication of rental detail, quality of the vehicle, location of the business, and the price/value of the rental vehicle. There would be no need for me or my organization to look elsewhere to fulfill a similar need.
This agency's website claims to have a location near New Jersey Penn Station, which they don't. I discovered it after I paid for the rental. We had to wait for some one to pick us up for over 30 minutes, then he drove us to their actual location--another 20 minutes wasted, so we lost at least 50 minutes. To drop off the car, I had to get up really early, drive the car to their location, and ask for the lift to NJ Penn again. The car was slightly unclean, and smelled of cigarettes.
i've tried to rent from them before but had to cancel. but this time i'm glad i did. the first car they gave me, something was wrong and they upgraded me to a different car. I would rent from them again. the staff was great.
The rental was great and smooth transaction
N/A
I reserved 15 passengers months ago. when it comes the time to pick up exactly 2 days prior they told me the 15 passengers is no more available because someone else have an extension. They should have compensate me for the inconvenience. you need more van
This was my third time renting a vehicle from this company. I'm always happy with the vehicle and the service from the staff.
The gas tank was inadvertently 'filled' instead of return at half tank. Thus the office staff kindly considered & refunded "what they could"; and this was greatly appreciated.
Felt like car had transmission problems
No comments I was great