Took an hour to get a vehicle. First van was trashed with non-working radio. Second van that we accepted had a flat tire when we picked it up. Was told it did not leak. Had to air it up 3 times in a week. AC did not work well.
I added full coverage and while parked at the Yacht Club, someone clipped the front of the car, damaging the front bumper and turn signal light. I reported it to Andy’s. I just had to fill out an incident report and was on my way. Very satisfied with the experience.