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Very easy process, no hard sell, offered various levels of coverage. Car was basic, clean and quite new, all you need for the island.
When we first got to Andy rental in cayman we went to check on our car we had ask for a mid size because we had 5 people and they were giving us a very small car after a couple of days we got it sorted out the women manager was really great and fix the problem right away. Plus she gave us a upgrade for the problem we had I would recommend Andy to anyone the staff was very friendly we ended up renting the vehicle for a extra week.
At 1st we were given a much smaller car than price was quoted for. As soon as we pointed it out, the issue was fixed in a matter of moments. And we were given the bigger car that we had originally reserved. ( bring your quote with you ). The staff were extremely helpful and friendly, the car was in excellent shape ran well and we had zero issues mechanically . This was our 1st rental with Andy's ( 4th time renting a car on the island ) and I would rent from them again without any hesitation.
While it is the experience was good. After my rental was completed I called the office a few days later to have the hold on my credit card removed. The staff said they were unable to assist me without a particular peice of information. I explained that I did not have that information but I could provide a myriad of other details in order to validate my transaction. The person answering was quite rude and unhelpful and that experience has marred my overall experience with Andys
Quick pickup, nice car, good price
This agency has a problem with its web reservation. The prices quoted on the web are much lower than in reality. There is a big sticker shock when you actually get a quote!
nice people, quick service, car waiting for us when we arrived. would have liked a better price but understand that it was the holidays.
Other than the typical long wait times (bc only one or two people are usually working the desk) love Andy’s!
nothing out of ordinary
Andy’s is convenient, kind and dependable. Will use them each visit!