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ease of location
Always a good experience with Andys. Been renting from them for over 12 years. Tried a couple of other companies but the value and quality did not compare. First - the rate you see is what you get. No surprises. No heavy pressure to buy the insurances. (The past you years I now buy the insurance from them for my own piece of mind). Andy's sits alone, away from the congested clutter of the competitors, a short walk from the terminal. Staff is professional and appreciate loyal customers.
For some reason it takes Andy's 30-40 minutes to process a pickup even when all of the information has been entered online. Whereas an Avis or Hertz hands you the keys and you leave, Andy's somehow redoes all the paperwork. This creates a line at the counter that is often hours long. And then the cars are generally in poor repair. We are moving on after many years. Just too hard to do business with these folks. Time to move into the 21st century!
Great, will rent from here next time Im in the Caymans
Great value for the visiting the island.
Always use Andy’s
a couple days after renting the car the right rear signal light went out. I contacted Andy's rental car and they immediately sent out a mechanic to repair the light. I was not inconvenienced during the repair they came to me and fixed the issue in a few minutes.. great and courteous
They could use a few more people at busy times to speed-up checkout.
The only negative thing was that there was only one person checking people in. Finally someone else helped and the line moved more quickly.
The process to pick up the car is slow. In the US, picking up a car rental with reservation is easy and quick even when there are few working. The process is slow and a bit tedious all the times I’ve rented here. Nice people and helpful