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An employee dropped off a jeep that we requested for the week of our wedding with a very obviously broken seat, showed me the outside was ok then took off without saying anything to me. I complained at the counter and was given an SUV (no other jeeps available) and told they would contact me to swap for a jeep and I was never contacted.
A+ Service! This was the highlight of our cruise. We rented a jeep for the day and it was perfect!
Wish they had tire pressure sensors on the car or a guage in the glove box. Also highlight who to call if you need help
Andy's is GREAT! Very convenient at airport pickup. Clean vehicle, rate was exactly as booked. Easy drop off. I use them every time I am in Grand Cayman.
Can easily walk from terminal to pick up car.
I have been using Andy’s Rent A Car for over 25 years and have never been disappointed. The only time I had issues with my rental they happily exchanged the vehicle and I was able to continue my vacation plans without any hassles.
Great experience
Andy’s takes too long to process rentals and takes too long to process returns. All paperwork seems to be started from scratch every time despite having all the info in hand. If there are many people in line - customers will be there for a loooong time. The cars are basic - nothing fancy - but the rates don’t always reflect that. THe staff is friendly but their processes are just poor and take too long.
Would be nice to have options for right hand drive given the side of the road we drive on here. And options for manual cars
Staff was very friendly and helpful!! Car functioned well!