REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
I really liked the employees at Andy’s in Grand Cayman but a little more consumer control over type of vehicle would be good.
Eventually got the rate i had been quoted, but agent kept giving me the wrong rate. He may have been new. Eventually i got the right rate.
Very good
We were delayed getting to our destination so the rental agency was closed. However we were able to pick up the car just down the street from where we were staying.
The staff were friendly, accommodating and helpful when picking up and dropping off the vehicle. Andy's was transparent with pricing and I was fully informed when I got the counter. There was no undue pressure put on me for any additional coverage, etc yet staff educated me about the options I selected. I appreciated the thorough review of the vehicle before leaving the lot. Very satisfied all around and will definitely use Andy's again!
Very nice price and good value of car we got! Easy pick up and return, will recommend to others definitely
Great customer service!
In general, the last two rental experiences with Andy's have been good. The cars have been below expectation in terms of what was reserved versus what was provided. This is typically not addressed. For example, we rented with the expectation of a Ford Focus and received a Chevrolet Optra. The radio did not work, and the car was very old. However, it ran well and was adequate. The previous experience was similar with the vehicles. The staff goes above and beyond to be courteous and help though.
The staff are very helpful and willing to assist you with any inquiries you may have about your rental. A+ service and will definitely rent from them again when necessary.
The vehicle was a little worn/beat up, but that's to be expected with a rental car. What bothered us the most was that there was no keyhole on the trunk so we could not easily open the trunk with the key. Having to open the car and pull the trunk latch isn't as convenient. In all of our years of renting with Andy's, I think this was the first time we had a car without this feature. We also never seem to get vehicles with arm rests either, which is an odd thing not to have in the states.