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Always great
We have rented from Andy's for 15 years and have never been disappointed. I have also recommended them many times.
The first car we were shown had poor suspension and made a rubbing noise. We were upgraded to an SUV but it was not very clean and a lot of damabe.
Given we rented for 10 days, the car should have been in better condition or cleaner.
good
When stopping the car's brakes made a rubbing sound which indicates bad brakes. This is the second vehicle I rented from Andy's that had bad brakes. Andy's needs to better inspect their vehicles prior to renting them. Bad brakes can be fatal.
The car had terrible windshield wipers and a greasy film on the windshield. I could not get the windshield clean and it was very difficult to see especially at night which made driving this vehicle very hazardous.
The car had bad brakes. They made an awful grinding sound when stopping. I notified Andy's and they said they would look at them. I would think that a thorough check of the cars would be made prior to allowing a vehicle to be rented.
car we rented (originally) had a bad tire, which affected handling from day 1. it eventually failed, and the car had to be replaced, which took a while to accomplish. however, the people at the agency were very nice and brought a replacement car to our rental house, and that car performed well.
The last few years we were lucky enough to have Becky take care of us. She is an asset to your organization.
I have rented cars from Andy's Rent A Car for the past 5 or 6 years. Their location is very close to the terminal -- just a short walk away. I have always had great service from the staff. They are always courteous and helpful. I have never had any issue whatsoever. Very well satisfied.