REASON TO LOVE RENTER

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On pick up I was told the car had a full tank. But after I left, I saw it was only half full. I didn't have a phone on island so couldn't call Andy's about the discrepancy. I returned the car with the tank half full like I got it. I was asked why I hadn't disputed the tank measure. I told the counter staff the reason and they accepted my explanation. I looked at the car exterior carefully on pick up but trusted their gas tank measure. Start car & check gas gauge before leaving lot.
Good car, fair price, excellent service. What more could you ask for?
We were lucky to have no lines when we arrived so it was a quick transaction.
Car worked well and was in good shape.
Regretably, windshield was filmed inside and wax-contaminated outside, so driving at night (or looking into the sun) was between unpleasant and dangerous. I know vinyl outgassing et cetera is a problem in a hot climate, but PLEASE don't leave this to the renter to try to deal with.
Otherwise all fine, and thanks.
It took over 1 hour to pick up the car, 6 people in line in front of me after 2 people walked out to rent from other vendors. The return was almost as bad, 2 people ahead of me renting cars and took over 20 minutes to get waited on to return the vehicle. Not acceptable customer service..
Thank you!
Overall it was a great experience. We will definitely rent from them again.
The best company in the area
I greatly appreciated the extra accommodation I received for a piece of luggage that would not fit into my rental car.