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I have used Andy's several times in the past, and have always had a great experience with them.
We go the Grand Cayman every year and have been using Andy's for well over 25 years.
Very fast and easy! Everyone was courteous and helpful!
Had a great experience. The car that I originally requested was not available so the staff at Andy's was very accommodating and made sure that I was satisfied with the car provided
no one asked if I needed a 4 door jeep when reservation was made. We received a 2 door jeep with 60k miles and in very poor condition. would not fit our luggage, seats would not fold down, entry and exit very difficult.
My only compliant is that it takes a long time to process the reservation and to drop off the vehicle. Most travelers today certainly from the US expect a quick counter service or if fact complete automation. This will not stop me from renting from Andy's but I think it could effect business long term as perhaps more rental companies adopt new technology.
This is second time renting from Andy’s in the Cayman Islands and would highly recommend them!
Vehicles are old and not well maintained. Had to return one of them due to unsafe driving condition.
Old and run down cars. Check engine light was on, windshield washer sprayer was broken, seat belt sensor kept going off even though seat belt was on.
Our rental car had defective rear brake lights which would turn off when all of the switches and the engine were turned off. Luckily, we were staying at Wyndham Reef Resort and you have an office across the street, so we were able to get a replace car. We appreciate your resolution of our problem and will be making another reservation with you soon.