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We had anticipated a lengthy wait as out flight arrived on a busy Saturday afternoon, along with several other flights. Andy's desk was well staffed, the car was clean and ready and before we knew it we were out the door with a map and all we needed to know to find our villa. On our return, the gentlemen at the desk were very nice and efficient and the return process only took a few minutes. . We would definitely rent from Andy's again!
Will continue to use Andy’s in the future.
Car ran well. Return process way too long. Had to go inside and waited 15 min. Not good. Streamline, please. Needed to catch airplane.
My car was not available when I arrived. But I received a different car 15 minutes later. I was satisfied with the car replacement.
Everything was good
rental experience was great, a newer car would have been better
rental experience was great, would have been nice to have a newer car
have used Andy's for many years and will continue to do so
Becky at West Bay Road was great. Disappointed that you charged me for gas on the van that broke down in Georgetown and had to be towed away so had no way to fill up with gas before returning.
Reserved a Jeep. Received a 60,000 mile beat up, unsafe mess. Did not drive for most of the 3 days I had it before I had to swap it out. Did not receive credit for those days. New car Kia Rio OK but radio did not work as the antennae was torn off. They gave me a better price for the 3 days on the KIA, but still wasn't worth the hassle of having to not use the Jeep before returning it. Staff needs to step up professionalism and friendliness. They don't appear to care if we use you or not.